APPENDIX A

Form of Registration Agreement


1. AGREEMENT.  In this Registration Agreement ("Agreement") "you" and "your" refer to the registrant of each domain name registration, "we", “us" and "our" refer to TUCOWS Inc. and  “Services?refers to the domain name registration provided by us as offered through ACME COMMERCE SDN BHD (“RSP?.  This Agreement explains our obligations to you, and explains your obligations to us for the Services. 

2. SELECTION OF A DOMAIN NAME.  You represent that, to the best of the your knowledge and belief, neither this registration of a domain name nor the manner in which it is directly or indirectly to be used infringes upon the legal rights of a third party and, further, that the domain name is not being registered for nor shall it at any time whatsoever be used for any unlawful purpose whatsoever.

3. FEES.  As consideration for the Services , you agree to pay the RSP the applicable service(s) fees.  All fees payable hereunder are non-refundable. As further consideration for the Services, you agree to: (1) provide certain current, complete and accurate information about you as required by the registration process and (2) maintain and update this information as needed to keep it current, complete and accurate.  All such information shall be referred to as account information ("Account Information").  By submitting this Agreement, you represent that the Account Information and all other statements put forth in your application are true, complete and accurate.  Both Tucows and the Registry reserve the right to terminate your domain name registration if: (i) information provided by you or your agent is false, inaccurate, incomplete, unreliable, misleading or otherwise secretive; or (ii) you have failed to maintain, update and keep your Account Information true, current, complete, accurate and reliable.  You acknowledge that a violation of this Section 3 will constitute a material breach of this agreement which will entitle either us or the Registry to terminate this agreement immediately without any refund and without notice to you. 

4. TERM.  This Agreement shall remain in full force during the length of the term of your domain name registration(s) as selected, recorded, and paid for upon registration of the domain name.  Should you choose to renew or otherwise lengthen the term of your domain name registration, then the term of this Registration Agreement shall be extended accordingly. Should the domain name be transferred to another Registrar, the terms and conditions of this contract shall cease.

5. MODIFICATIONS TO AGREEMENT.  You agree that either we or the Registry may: (1) revise the terms and conditions of this Agreement; and (2) change the services provided under this Agreement. You agree to be bound by any such revision or change will which shall be effective immediately upon posting on our web site or upon notification to you by e-mail or your country’s postal service pursuant to the Notices section of this Agreement.  You agree to review this Agreement as posted on our web site periodically to maintain an awareness of any and all such revisions.  If you do not agree with any revision to the Agreement, you may terminate this Agreement at any time by providing us with notice by e-mail or postal service pursuant to the Notices section of this Agreement.  Notice of your termination shall be effective after processing by us.  You agree that, by continuing the use of Services following notice of any revision to this Agreement or change in service(s), you shall be bound by any such revisions and changes.  You further agree to be bound by the Registry dispute policy (“Dispute Policy? as presently written and posted on http://www.nic.cc/policies/dispute.html and as shall be amended from time to time.  You acknowledge that if you do not agree to any such modifications, you may request that your domain name be deleted from the domain name database.

6. MODIFICATIONS TO YOUR ACCOUNT.  In order to change any of your account information with us, you must use your Account Identifier and Password that you selected when you opened your account with us.  You agree to safeguard your Account Identifier and Password from any unauthorized use.  In no event shall we be liable for the unauthorized use or misuse of your Account Identifier or Password.

7. DOMAIN NAME DISPUTE POLICY.  If you reserved or registered a domain name through us, or transferred a domain name to us from another registrar, you agree to be bound by the Dispute Policy that is incorporated herein and made a part of this Agreement by reference.  The current version of the Dispute Policy may be found at http://www.nic.cc/policies/dispute.html.  Please take the time to familiarize yourself with this policy.

8. DOMAIN NAME DISPUTES.  You agree that, if the registration or reservation of your domain name is challenged by a third party, you will be subject to the provisions specified in the Dispute Policy.  You agree that in the event a domain name dispute arises with any third party, you will indemnify and hold us harmless pursuant to the terms and conditions contained in the Dispute Policy.   You acknowledge that neither we nor the Registry screen or otherwise review your domain name application to verify that you have the legal right to use a particular word or term.  You are strongly encouraged to perform a trademark search with respect to the words and/or phrases comprising your domain name prior to applying for registration of the domain.  You agree that you will be solely liable in the event that your use of a domain constitutes an infringement or other violation of a third party’s rights. 

9. POLICY.  You agree that your registration of the domain name shall be subject to suspension, cancellation, or transfer pursuant to a Tucows, Registry, regulatory or government-adopted policy, or pursuant to any registrar or registry procedure not inconsistent with a Tucows, Registry, regulatory or government-adopted policy, (1) to correct mistakes by us or the Registry in registering the name, or (2) for the resolution of disputes concerning the domain name.  You acknowledge and understand that by accepting the terms and conditions of this agreement you shall be bound by Registry policies and any pertinent rules or policies that exist now or in the future and which are posted on the Registry website at http://www.nic.cc.  You are responsible for monitoring the Registry’s site on a regular basis.  In the event that you do not wish to be bound by a revision or modification to any Registry policy, your sole remedy is to cancel your domain name registration by following the appropriate Registry policy regarding such cancellation. 

10. AGENCY.  Should you intend to license use of a domain name to a third party you shall nonetheless be the domain name holder of record and are therefore responsible for providing your own full contact information and for providing and updating accurate technical and administrative contact information adequate to facilitate timely resolution of any problems that arise in connection with the domain name.  You shall accept liability for harm caused by wrongful use of the domain name.  You represent that you have provided notice of the terms and conditions in this Agreement to any third party licensee and that the third party agrees to the terms hereof.

11. ANNOUNCEMENTS.  We reserve the right to distribute information to you that is pertinent to the quality or operation of our services and those of our service partners.  These announcements will be predominately informative in nature and may include notices describing changes, upgrades, new products or other information to add security or to enhance your identity on the Internet.

12. LIMITATION OF LIABILITY.  You agree that our entire liability, and your exclusive remedy, with respect to any Services(s) provided under this Agreement and any breach of this Agreement is solely limited to the amount you paid for such Service(s).  Neither we nor our contractors or third party beneficiaries, including but not limited to Verisign, Inc. and eNic Corporation, shall be liable for any direct, indirect, incidental, special or consequential damages resulting from the use or inability to use any of the Services or for the cost of procurement of substitute services.  Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such jurisdictions, our liability is limited to the extent permitted by law.  We disclaim any and all loss or liability resulting from, but not limited to: (1) loss or liability resulting from access delays or access interruptions; (2) loss or liability resulting from data non-delivery or data mis-delivery; (3) loss or liability resulting from acts of God; (4) loss or liability resulting from the unauthorized use or misuse of your account identifier or password; (5) loss or liability resulting from errors, omissions, or misstatements in any and all information or services(s) provided under this Agreement; (6) loss or liability resulting from the interruption of your Service. You agree that we will not be liable for any loss of registration and use of your domain name, or for interruption of business, or any indirect, special, incidental, or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract, tort (including negligence), or otherwise, even if we have been advised of the possibility of such damages. 

13. INDEMNITY.  You agree to release, indemnify, and hold us, our contractors, agents, employees, officers, directors, affiliates and third party beneficiaries, including but not limited to Verisign, Inc. and eNic Corporation, harmless from all liabilities, claims and expenses, including attorney's fees, of third parties relating to or arising under this Agreement, the Services provided hereunder or your use of the Services, including without limitation infringement by you, or someone else using the Service of any intellectual property or other proprietary right of any person or entity, or from the violation of any of our operating rules or policy relating to the Service(s) provided. You also agree to release, indemnify and hold us harmless pursuant to the terms and conditions contained in the Dispute Policy.  When we are threatened with suit by a third party, we may seek written assurances from you concerning your promise to indemnify us; your failure to provide those assurances shall be a breach of your Agreement and may result in deactivation of your domain name.

14. SCOPE OF REGISTRATION.  You will be entitled to exclusive use of the domain name during the term of the registration.  Notwithstanding the foregoing, you shall not use, display, exploit or register a domain name which action may constitute illegal activity or be in contravention or violation of a Tucows or Registry policy.  You acknowledge that a breach of this clause will constitute a material breach of this agreement which will entitle either Tucows or the Registry to terminate this agreement immediately upon such breach without any refund.  In addition, both we and/or the Registry may, in our sole discretion, refuse registration of your desired domain name within thirty (30) calendar days from receipt of payment.  Neither Tucows nor the Registry shall be liable for any loss, damage or other injury whatsoever resulting from any refusal to register your desired domain name. 

15. TRANSFER OF OWNERSHIP.  The person named as registrant at the time the user name and password are secured shall be the owner of the domain name. You agree that prior to transferring ownership of your domain name to another person (the Transferee") you shall require the Transferee to agree in writing to be bound by all the terms and conditions of this Agreement.  Your domain name will not be transferred until we receive such written assurances or other reasonable assurance that the Transferee has been bound by the contractual terms of this Agreement (such reasonable assurance as determined by us in our sole discretion) along with the applicable transfer fee.  If the Transferee fails to be bound in a reasonable fashion (as determine by us in our sole discretion) to the terms and conditions in this Agreement, any such transfer will be null and void.

16. BREACH.  You agree that failure to abide by any provision of this Agreement, any operating rule or policy or the Dispute Policy, may be considered by us to be a material breach and that we may provide a written notice, describing the breach, to you.  If within fifteen (15) calendar days of the date of such notice, you fail to provide evidence, which is reasonably satisfactory to us, that you have not breached your obligations under the Agreement, then we may delete the registration or reservation of your domain name. Any such breach by you shall not be deemed to be excused simply because we did not act earlier in response to that, or any other breach by you.

17. NO GUARANTY.  You acknowledge that registration or reservation of your chosen domain name does not confer immunity from objection to either the registration, reservation, or use of the domain name.

18. DISCLAIMER OF WARRANTIES.  You agree that your use of our Services is solely at your own risk.  You agree that such Service(s) is provided on an "as is," "as available" basis.  We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement.  We make no warranty that the Services will meet your requirements, or that the Service(s) will be uninterrupted, timely, secure, or error free; nor do we make any warranty as to the results that may be obtained from the use of the Service(s) or as to the accuracy or reliability of any information obtained through the Service or that defects in the Service will be corrected.  You understand and agree that any material and/or data downloaded or otherwise obtained through the use of Service is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of such material and/or data.  We make no warranty regarding any goods or services purchased or obtained through the Service or any transactions entered into through the Service.  No advice or information, whether oral or written, obtained by you from us or through the Service shall create any warranty not expressly made herein.  

19. INFORMATION.  As part of the registration process, you are required to provide us certain information and to update us promptly as such information changes such that our records are current, complete and accurate. You are obliged to provide us the following information:
 
(i)   Your name and postal address (or, if different, that of the domain name holder);
(ii)  The domain name being registered;
(iii) The name, postal address, e-mail address, and voice and fax (if available) telephone numbers of the administrative contact for the domain name;
(iv) The name, postal address, e-mail address, and voice and fax (if available) telephone numbers of the billing contact for the domain name.
 
Any other information, which we request from you at registration, is voluntary. Any voluntary information we request is collected for the purpose of improving the products and services offered to you through your RSP.

20. DISCLOSURE AND USE OF REGISTRATION INFORMATION.  You agree and acknowledge that either we and/or the Registry may make directly available to third parties or publicly available, some or all, of the Account Information for inspection through our WHOIS service and for any other purposes as may be required or permitted by applicable laws or policies.  You hereby irrevocably waive and release Tucows and/or the Registry from any and all claims and causes of action you may have arising from any disclosure, use, or unauthorized access of your Account Information. 

21. REVOCATION.  Your wilful provision of inaccurate or unreliable information, your wilful failure promptly to update information provided to us, or your failure to respond for over fifteen (15) calendar days to inquiries by us concerning the accuracy of contact details associated with the your registration shall constitute a material breach of this Agreement and be a basis for cancellation of the domain name registration.

22. RIGHT OF REFUSAL.  We, in our sole discretion, reserve the right to refuse to register or reserve your chosen domain name or register you for other Services. In the event we do not register or reserve your domain name or register you for other Services, or we delete your domain name or other Services within such thirty (30) calendar day period, we agree to refund your applicable fee(s).  You agree that we shall not be liable to you for loss or damages that may result from our refusal to register, reserve, or delete your domain name or register you for other Services.

We reserve the right to delete or transfer your domain name within a thirty (30) day period following registration if we believe the registration has been made possible by a mistake, made either by us or by a third party.

23. SEVERABILITY.  You agree that the terms of this Agreement are severable. If any term or provision is declared invalid or unenforceable, that term or provision will be construed consistent with applicable law as nearly as possible to reflect the original intentions of the parties, and the remaining terms and provisions will remain in full force and effect.

24. NON-AGENCY.  Nothing contained in this Agreement or the Dispute Policy shall be construed as creating any agency, partnership, or other form of joint enterprise between the parties.

25. NON-WAIVER.  Our failure to require performance by you of any provision hereof shall not affect the full right to require such performance at any time thereafter; nor shall the waiver by us of a breach of any provision hereof be taken or held to be a waiver of the provision itself.

26. NOTICES.  Any notice, direction or other communication given under this Agreement shall be in writing and given by sending it via e-mail or via postal service.  In the case of e-mail, valid notice shall only have been deemed to have been given when an electronic confirmation of delivery has been obtained by the sender. In the case of e-mail, notifications must be sent to us at domreg@webserver.com.my, or in the case of notification to you, to the e-mail address provided by you in your WHOIS record. Any e-mail communication shall be deemed to have been validly and effectively given on the date of such communication, if such date is a business day and such delivery was made prior to 4:00 p.m. E.S.T., otherwise it will be deemed to have been delivered on the next business day. In the case of regular mail notice, valid notice shall be deemed to have been validly and effectively given five (5) business days after the date of mailing and, in the case of notification to us or to RSP shall be sent to:

OUR ADDRESS:
ACME COMMERCE SDN BHD.
Lot 17.05, 17th. Floor,
Wisma MPL, Jalan Raja Chulan,
50020 Kuala Lumpur.
Attention:  Legal Affairs

and in the case of notification to you shall be to the address specified in the “Administrative Contact?in your WHOIS record.

27. ENTIRETY.  You agree that this Agreement, the rules and policies published by us and the Dispute Policy are the complete and exclusive agreement between you and us regarding our Services. This Agreement and the Dispute Policy supersede all prior agreements and understandings, whether established by custom, practice, policy or precedent.

28. GOVERNING LAW.  This Agreement shall be governed by and interpreted and enforced in accordance with the LAWS OF Province of ontario and the FEDERAL LAWS OF canada applicable therein without reference to rules governing choice of laws. Any action relating to this Agreement must be brought in ontario and you irrevocably consent to the jurisdiction of such courts.

29. INFANCY.  You attest that you are of legal age to enter into this Agreement.

30. FORCE MAJEURE.  You acknowledge and agree that neither we nor the Registry shall be responsible for any failure or delay in performing our respective obligations hereunder arising from any cause beyond our reasonable control, including but not limited to, acts of God, acts of civil or military authority, fires, wars, riots, earthquakes, storms, typhoons and floods. 

31. FOREIGN LANGUAGE; Controlling Language.  In the event that you are reading this agreement in a language other than the English language, you acknowledge and agree that the English language version hereof shall prevail in case of inconsistency or contradiction in interpretation or translation. 

32. Acceptance of Agreement.  YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT AND AGREE TO ALL ITS TERMS AND CONDITIONS. YOU HAVE INDEPENDENTLY EVALUATED THE DESIRABILITY OF THE SERVICE AND ARE NOT RELYING ON ANY REPRESENTATION AGREEMENT, GUARANTEE OR STATEMENT OTHER THAN AS SET FORTH IN THIS AGREEMENT.